At DIGIONLINE LLC, we are committed to ensuring your satisfaction.
If you are not completely satisfied with your purchase, we’re here to help.
1. Returns
We accept returns for orders delivered within the United States only.
To be eligible for a return, your item must be:
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Unused and in the same condition that you received it
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In its original packaging
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Accompanied by proof of purchase (order confirmation or receipt)
Non-returnable items include:
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Perishable goods (such as food, flowers, newspapers, or magazines)
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Personal care items (such as beauty products)
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Customized or personalized products
2. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment.
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Refunds typically take 5–10 business days to appear, depending on your bank or card issuer.
Non-refundable situations:
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Items returned in poor condition
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Items returned after 30 days from delivery
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Sale items, unless otherwise stated
3. Exchanges
We only replace items if they are defective or damaged.
If you need to exchange an item, please contact us at support@digionline.online.
4. Return Shipping Costs
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Customers are responsible for their own return shipping costs.
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Shipping costs are non-refundable.
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If you receive a refund, the cost of return shipping may be deducted from your refund.
5. Restrictions
We do not accept returns or exchanges for international orders.
Only products purchased and delivered within the United States are eligible for returns or exchanges.
6. Contact Us
If you have any questions about our Refund Policy, please contact us:
DIGIONLINE LLC
Email: support@digionline.online
Phone: +1 562-636-7886
Address: 126 N Indiana St Los Angeles, CA 90063 United States